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VU: a new set-up for users

Vigilance Utilisateurs (User Vigilance)

30/05/2013 2050 vues

PARIS LA défense has set up a special phone-line and a email to inform visitors and users of any malfunction or emergency in the public spaces.


Paris La Défense is constantly working to improve the service it offers La Défense users. As part of that effort, the establishment now provides users with a Azur number (0811 38 92 92) and a mail to provide and collect information about any malfunction observed in the public spaces of the business district.

This set-up allows maintenance teams to act quickly and efficiently to address any raised issue.


In what situation should the VU! service be used ?

  • Break in the slab, broken paving stone
  • Faulty lights
  • Report during the bike experiment
  • Tags or graffiti
  • Slippery surface
  • Broken lift or escalator
  • Clean-up needed
  • Damaged green areas
  • Erroneous work information
  • Miscellaneous damages...
  • Miscellaneous malfunctions...



N°Azur : 0811 38 92 92 (price of a local call), open line 24/7
Email :

In case of an emergency, contact our security office: 01 47 73 73 73

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